Hi there,, Let’s work together to get past the error so you can back up your company file in QuickBooks for Mac. Mac has a built-in disk utility that QuickBooks uses to create a DMG (image) file when backing up company files. The error message you’re getting usually appears when something prevents this process from happening.

Mac users who want to (or have to) use Intuit’s QuickBooks have plenty of choices—we can run the Mac, Windows, or Web app version. One of those options probably pops out as an obvious choice. How to convert your file from QuickBooks for Windows to QuickBooks for Mac. Got a QuickBooks Mess? Call the QuickBooks Gal at 775-348-9225.

We’ll need to verify the data to help detect the cause of the error, then run rebuild to resolve it. Here’s the article that details the steps to run the verify and rebuild utilities: Once the rebuild completes, please verify the data again to ensure there aren’t any other issues in the company file.

If you’re still unable to back up the file, I recommend getting in contact with our QuickBooks for Mac Technical Support Team for further assistance. Here’s how: 1. Click this link: 2. Select QuickBooks Mac Desktop. Select a topic and a sub-topic in step 1. Click Get Phone Number in step 2.

Stay in touch with me if there’s anything else you need while working in QuickBooks for Mac. I’m here to help however I can. Hi there,, Let’s work together to get past the error so you can back up your company file in QuickBooks for Mac.

Mac has a built-in disk utility that QuickBooks uses to create a DMG (image) file when backing up company files. The error message you’re getting usually appears when something prevents this process from happening. We’ll need to verify the data to help detect the cause of the error, then run rebuild to resolve it.

Here’s the article that details the steps to run the verify and rebuild utilities: Once the rebuild completes, please verify the data again to ensure there aren’t any other issues in the company file. If you’re still unable to back up the file, I recommend getting in contact with our QuickBooks for Mac Technical Support Team for further assistance. Here’s how: 1. Click this link: 2. Select QuickBooks Mac Desktop. Select a topic and a sub-topic in step 1. Click Get Phone Number in step 2.

Stay in touch with me if there’s anything else you need while working in QuickBooks for Mac. I’m here to help however I can. I'm glad to see you here today,, I want to make sure you're able to bank up your company file on your computer.

May I know what QuickBooks version are you installing on your computer? Is it the QuickBooks Desktop Mac version or QuickBooks for Windows? Also, what error message are you getting? Any details about the issue will surely help narrow things down. This unexpected behavior usually happens when the backup location is no longer accessible. What you can do is to verify where you're company file is located. Rebooting your computer can also help resolve this problem.

If the steps will not resolve the problem, lets run the Verify/Rebuild Utility Tools which often detects and resolve any data issues within the company file. Follow the steps below: To run the verify utility: • From the File menu, click on Utilities. • Select Verify Data. To run the rebuild utility: • From the File menu, click on Utilities. • Select Rebuild Data. Once done, close and re-open the company file then log in as the company Admin.

That should help get past the hurdle you're experiencing. Please let me know how this goes,. I want to ensure everything's working fine on your end.

Have a good day! Google play store for mac. Let's get this sorted out, @.

Thanks for providing the details for your concern. I'm here to add some troubleshooting steps, so you can back up your company file and install QuickBooks 2019. There are several possible causes why you're experiencing this certain type of behavior in QuickBooks Desktop. When it comes to QuickBooks crashing when trying to create a back up file, most times it is caused by a disconnection between QuickBooks and the computer components. Since the above steps provided by my colleague @ don't work and QuickBooks still freezes when backing up, I suggest performing other troubleshooting steps listed below. Make sure to update QuickBooks 2016 to its latest release to ensure it has the correct compliance information.