Microsoft chat support - completely inept! I was offline, my Office apps on my Macbook went to read only. Could only recover by going online, sign out, sign in. Microsoft touts this increased spacing as a benefit, although it may prove a bit annoying to scroll back through a long chat. Microsoft Skype for Mac 7.0 adds simultaneous text and voice chats.

I may have posted this in the wrong place yesterday (attached to a version release announcment). Proabalby better as its own post: I have a long standing problem and wonder if others have same problem. In the Chat list (of past chats), chats with the same person get broken up into many small chats, even if they happen on same day and are close togehter.

So my chat list looks like: Sally Sally Jim Sally Steve Steve Jim Jim Steve Sally Sally Showing a list of 10 or more chats instead of one per person. Does this happen to everyone? Skype for Mac 16.8.198, but this has happened for a long time.

As with others, I see the same thing. No such problem in Windows.

In particular, the chats are mostly, kindof the same. I can click any one with a given name and most of the time I'll get the entire conversation, but sometimes I'm missing the latest updates. Very difficult, since it's causing gaps and repeats. I've even had me type in a chat to someone, and when they replied it started a newer chat that continues this thread. I thought they hadn't replied, but it was a new chat created where they thought I wasn't replying. Currently using 16.10.97 but this isn't new, it's been this way for 6+ months at least (when I started).

Worst chat interface ever. Wrote: As with others, I see the same thing. No such problem in Windows. In particular, the chats are mostly, kindof the same. I can click any one with a given name and most of the time I'll get the entire conversation, but sometimes I'm missing the latest updates. Very difficult, since it's causing gaps and repeats. I've even had me type in a chat to someone, and when they replied it started a newer chat that continues this thread.

I thought they hadn't replied, but it was a new chat created where they thought I wasn't replying. Currently using 16.10.97 but this isn't new, it's been this way for 6+ months at least (when I started).

Worst chat interface ever. This continues to be a problem, it is so frustrating. Does anyone know a MSFT contact here in the Skype area to get some attention to this? This is a known issue and has been discussed at length in other conversations in this forum. Skype for Business has always had a session-based, not people-based, conversation model. Every conversation session is saved as an independent entry in the Conversation History folder in Outlook, and the Chats list is a direct reflection of the Conversation History. If you look at the Conversation History tab in the Windows app's main window, you will see the same list.

(Note that if you leave a chat tab with a user open in Windows, all conversations go to that tab and will be visible as long as the tab is left open. If you close the tab, messages in the Conversation History are saved in their individual sessions, as on the Mac.) There are many reasons why what seems like one conversation get divided into separate sessions. One example that happens frequently (but is transparent to a user on Mac) is when you send a message to a someone who uses Windows, and they close the chat window on their side and later open a new window -- that is a new conversation session. The good news is that we have a new feature that we have released in Insider build to help with this problem. Please read my post here and give us your feedback! Wrote: This is a known issue and has been discussed at length in other conversations in this forum. There are many reasons why what seems like one conversation get divided into separate sessions.

L. Make sure that the Only connect to proxy servers that have this principal name in their certificate check box is selected, and then type msstd:outlook.com. How to configure office 365 in outlook for mac. N. Under Proxy authentication settings, select Basic Authentication. K. In the Use this URL to connect to my proxy server for Exchange box, type the proxy server URL that you noted in step 1d. M. Click to select the On fast networks, connect using HTTP first, then connect using TCP/IP check box, and then click to select the On slow networks, connect using HTTP first, then connect using TCP/IP check box.

One example that happens frequently (but is transparent to a user on Mac) is when you send a message to a someone who uses Windows, and they close the chat window on their side and later open a new window -- that is a new conversation session. The good news is that we have a new feature that we have released in Insider build to help with this problem. Please read my post here and give us your feedback!

Phil Garding Phil, Thanks for posting, we appreciate getting posts from MSFT employees. Can you post a link to the 'discussed at length' threads in this forum?

I have been on here a long time and searched a lot and did not see them, nor anything I would describe as a 'known issue'. My original post of this thread was June 2017. For the existing problem and the proposed solution you posted, the end user should not have to know or care or be exposed to how the data is stored. I don't see any functional reason why all of my 1-1 chats with another person would not be one long history.