OK, they replied after 5 days. First attempt was to delete the Dragon plist file, but it made no difference, crashes continued at a continuous pace.

Then they asked me to completely remove D5 and then reinstall. They also provided a download link to version 5.02 Reinstalling may be an issue if you did not purchase the digital download service, though you can still buy it for about 7 dollars (I am in Thailand, so am a little hazy on US currency.) The complete removal instructions are: A. Completely removing the installation files of the software. Click Finder.

Dragon Dictate for Mac 4 is 25% OFF for $149.99 Speech Recognition for windows Wow, the product made by nuance and ahead always with #1 position in top best speech dictation software Mac and Windows as well.

Click Go from the menu bar at the top of the computer screen. Press and hold the “Option” key of the keyboard. Select Library and release the “Option” key. Go the exact locations below and delete the file or move it to the trash.

/Library/Application Support/Dragon folder b. /Library/Preferences/com.dragon.dictate.plist c. /Library/Preferences/com.dragon.dictate.plist.lockfile d. /Library/Caches/com.dragon.dictate folder or Dragon folder e. /Library/Save Application State/com.dragon.dictate or Dragon folder 5. On the left side of the window, select Applications and delete the Dragon Dictate.app B. Running a Repair Disk Permission.

Click the magnifying glass icon on the upper right of your screen 2. Search for “Disk utility” without the quotations. On a new window that will show up, you will see the available HD of the computer. Highlight the one with the name “Macintosh HD” 4.

After highlighting it, at the top of it click the icon that says “First Aid” > Select Run and follow all onscreen prompts. Empty the trash 6. Reboot your computer 7. Reinstall Dragon Dictate 5 •. I’ve been a Nuance user for years, way back to version 2 or 3 of Dragon Naturally Speaking, and can’t begin to tell you what a bitter disappointment I’ve found Dragon-for-Mac v6. I’m 85 and have Alzheimer’s disease, and had high hopes that this product would make my life as a writer easier when I first saw your promotional material.

This application crashes constantly and you’ve clearly released it long before it was ready. I feel utterly cheated, and swindled out of the 100-odd $$$s “special offer” that I could ill afford. Sincerely, John s.

Birch, New York City. I’m disappointed in Dragon 6, it’s not much better than 5 on the Mac. Not only is it expensive, but you can’t use it at all without doing the training. Packaging electron app for mac. I purchased a specific headphone to use with Dragon and it’s no better than the built-in microphone for recognition. To add insult to injury, my company updated my laptop, and now Nuance wants me to either buy it all over again (no!) or pay them an extra premium (no!). I’ve made digital purchases on the internet for years and I’ve never been treated like this. I have been persisting with Dragon 6 for Mac for the last 4 months, hoping an update would fix most of the terrible issues described above.

My experience to date is that Dragon 6 is by far the worst version ever. My latest version was 6.0.5.

I tried downgrading to Word 2011, thinking Word 2016 (Office 365) could be the problem. I finally pulled the plug and requested a refund. I am now back to using Dragon 5.0 Mac with Word 2011 and my productivity is reasonable again.